The location couldn't be better, literally across the road from the train station. A corner room provided stunning views of the Matterhorn. I loved having a table and chairs, even a small lounger in the room for enjoying meals. The breakfast selection was great, especially the delicious yogurt. All staff were welcoming and full of helpful suggestions about the area. However, the shower floor was quite slippery, and the grab bar was loose, which raised some safety concerns. The furniture did show signs of age, and the balcony could have used a bit more cleanliness. Still, the restaurant served fantastic dinners, highlighting local cuisine. It genuinely felt like a nice home base after a day of exploring.

All fine, but dated decor

Matterhorn views from our balcony

Our corner room offered breathtaking views of the Matterhorn, and the staff greeted us warmly and provided helpful local tips. The breakfast featured scrumptious yogurt that we couldn’t get enough of.

I stayed for one night as a solo traveler while exploring the stunning Zermatt area. The proximity to the Matterhorn Museum and St Peter's English Church made checking out local sites super convenient. The accommodations were surprisingly spacious, and the recommendations from the staff about nearby activities were spot on. Plus, I enjoyed a delicious meal in the restaurant that really highlighted Swiss cuisine.

This place suits me perfectly, providing everything I need like free wi-fi, luggage storage, and a ski storage area. I still remember how the staff helped me with a phone charger on my first stay. I’m coming back for another trip!

the location is super convenient, right by the main train station and close to multiple attractions. the staff was friendly and very helpful, and i appreciated the packed breakfast for my early train ride.

rooms could use some updating.

Everything was good. The whole staff was super helpful and friendly, providing plenty of tips for exploring Zermatt. Plus, the location is fantastic, right across from the train station!

Free wi-fi in public areas was great, but no pets allowed was disappointing.

My kids wished there were more activities for them while we relaxed in the room.

Pleasant Stay with Great Service

I enjoyed my two-night stay here. The staff was friendly and knowledgeable about local attractions. The dinners offered authentic cuisine, which was a delightful experience. The location is perfect for accessing the Gornergrat ski train. For a cozy evening, consider relaxing in the charming dining area.